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BE AWARE of consumer rights

BE AWARE of consumer rights and consumer protection in India through Consumerdaddy, India's only consumer protection website. Even though strong .....



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  #1  
Old 03-03-2011
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BE AWARE of consumer rights and consumer protection in India through Consumerdaddy, India's only consumer protection website.

Even though strong and clear laws exist in India to protect consumer rights, the actual plight of Indian consumers could be declared as completely dismal. Very few consumers are aware of their rights or understand their basic consumer rights. Of the several laws that have been enacted to protect the rights of consumers in India, the most significant is the Consumer Protection Act, 1986. Under this law, everyone, including individuals, a Hindu undivided family, a firm, and a company, can exercise their consumer rights for the goods and services purchased by them. It is important that, as consumers, we know at least our basic rights and about the courts and procedures that deal with the infringement of our rights.

In general, the rights of consumers in India can be listed as under:

* The right to be protected from all types of hazardous goods and services
* The right to be fully informed about the performance and quality of all goods and services
* The right to free choice of goods and services
* The right to be heard in all decision-making processes related to consumer interests
* The right to seek redressal, whenever consumer rights have been infringed
* The right to complete consumer education

The Consumer Protection Act, 1986 and various other laws like the Standards, Weights & Measures Act have been formulated to ensure fair competition in the market place and free flow of true information from the providers of goods and services to those who consume them. However, the success of these laws would depend upon the vigilance of consumers about their rights, as well as their responsibilities. In fact, the level of consumer protection in a country is considered as the correct indicator of the extent of progress of the nation.

The production and distribution systems have become larger and more complicated today. The high level of sophistication achieved by the providers of goods and services in their selling and marketing practices and various types of promotional activities like advertising resulted in an increased need for higher consumer awareness and protection. In India, the government has realized the plight of Indian consumers and the Ministry of Consumer Affairs, Food and Public Distribution has established the Department of Consumer Affairs as the nodal organization for the protection of consumer rights, redressal of all consumer grievances and promotion of standards governing goods and services offered in India.

A complaint for infringement of consumer rights could be made under the following circumstances in the nearest designated consumer court:

* The goods or services bought by a person or agreed to be bought by a person suffer from one or more deficiencies or defects in any respect
* A trader or a service provider resorting to restrictive or unfair trade practices
* A trader or a service provider charging a price in excess of the price displayed on the goods or the price that had been agreed upon between the parties or the price that had been stipulated under any law in force
* Goods or services that pose a hazard to the safety and life of a person offered for sale, knowingly or unknowingly, causing injury to health, safety or life.

Consumerdaddy.com is India's only online consumer protection site offering consumer report, consumer review and different opinions on different products and companies.

Regards
Tanbir Singh
www.birinnovators.com
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  #2  
Old 04-02-2011
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Hello brother Tanbir.
Recently I bought idea netsetter usb data card which as per advertisement should deliver speeds up to 236.8 Kbps.But it hardly gives speeds more than 50 kbps at which I am not even able to access google.com.Can I ask for compensation in this case?I would be really grateful to you if you could advise.
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  #3  
Old 04-06-2011
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hello young.explorer19;11817
yes you may ask (in the written format by registered post ) to the company to refund the amount, if he did not so, then you can lodge a case to your nearest consumer forum for justice.
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  #4  
Old 04-10-2011
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Check
http://www.consumercomplaints.in/


Launch Complaint Here.
then Go to consumer court if not solved
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  #5  
Old 04-16-2011
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Dear All,
I am writing this letter from Tirupur- Tamil nadu - India ,
I Think most of the Indian pupils are already aware about the City Name Tirupur ,
Here in Tirupur the Major Business is the Hosiery Garment Manufacturing for Domestic & Export Purpose, Near about seven to Ten Lack pupils are working as Direct Labours & Indirect Labours for this Business in the different areas like spinning, knitting, processing, finishing & garment manufacturing, etc.... there is lott of related works are there to have the Garment out from this factories, Now a days we are facing a very big problem as all the dyeing factories were closed by the High Court , Due to the Pollution problem, I would like to explain about the pollution problem first of all to know the details of the same before coming to the topic, when we add the colour to the fabrics The dyers have to add some dyes & chemicalls to get the particular colour & finishing, water also used along with the dyes & chemicals, after the process the out going water & the water with dye bath , if the dyers out let the processed water & the dye bath it will be effected the earth & the ground level water , To aviod this problem & to treate the out let water from the dyeing factories the Dyers are instructed by the Tamilnadu pollution control board to do some process Treatments to take out the chemicals form the dye bath & water from the dyeing factories , It's one way to treat the water & get the good water form the polluted water , The same process is implemented & operated the treatment plants by Individual & common ,But the problem now is the salt condent on the treated water which is coming around 3000-3500 , As per the government rule the salt condent should be below 100 , which si not at all possible even the salt condent on the Ground level water is also around 2500-3000 , The Tamilnadu government & the Pollution Contrrol Board should guide the dyers either to solve this issue or have to implement some new process to sole the issue , But the both authorities said blindly either do not out the single drop of water to the eart or the salt condent have to be below 100 bpm, This is the rule followed by the Tamilnadu Government only in India ,Other state governmenmts are followed some different policies , So ultimately effected the pupils who are related to the hosiery works & the exporters , request the government & the polution control board to take xome neccessory action to run the dyeing factories as usual, by Taking the treatment process under the Pollution control board & they can treat the dyeing out let waters as per the norms by the Govenment & they can charges the treatment cost to the Dyers based on the watre released by them , This is one way , ther other way to drop all the dyeing out let waters to sea , By passing the waters by the pipelines whic is one of the life long solution, please keep the six seven lack pupils in mind & do the needfull at the earliest,
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  #6  
Old 07-21-2011
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These Forum and Its Moderator is ACTIVE

http://www.consumerdaddy.com/consume...ng-p-15568.htm
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  #7  
Old 06-01-2012
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All the points that information that you have provided is great most people will get knowledge through this .
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  #8  
Old 06-11-2012
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Most of the people do not know their right and how to fight for their rights.
Start discussion forum |Discuss Corruption | Most Sought Topic Corruption
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