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BOXI, Oracle, SQL Server skilled Application Engineers

BOXI, Oracle, SQL Server skilled Application Engineers at Cybernet Slash Support, in Chennai Apply Link: http://www.jobsbyref.com/apply/JBR-kels-1040&tk=AR Skill set: BOXI, Oracle, .....




  #1  
08-31-2010
Senior Member
 
: Mar 2010
:
: 154 | 0.03 Per Day
BOXI, Oracle, SQL Server skilled Application Engineers


BOXI, Oracle, SQL Server skilled Application Engineers at Cybernet Slash Support, in Chennai

Apply Link:
http://www.jobsbyref.com/apply/JBR-kels-1040&tk=AR

Skill set:

BOXI, Oracle, SQL Server

Need to work in US, UK time zones (24/7 environment including night shifts)

Role: To provide support to enterprise users. To interact with them and resolve the issues (Voice, e-mail & chat)

Primary Skill

• Excellent Communication Skills
• Good knowledge in BOXI
• Understanding and Customizing Universe
• Query Building/Troubleshooting
• Excellent Troubleshooting skills

Secondary Skill

Knowledge in Database

Job Description:

Provide technical support for the Client suite working closely with customer system administrators and application engineers.
Build and maintain system environments to reproduce customer issues with the Client Software. This includes installing and configuring various operating systems, virtual machine, and database configurations using technologies like BOXI, Oracle, SQL Server, etc.
Work closely with the Client's software engineers to communicate product defects and enhancement requests identified during customer interactions.
Manage a queue of multiple complex issues, effectively communicating status and managing timely resolution.

Skill description:

The candidate should have excellent communication skills and good knowledge on BOXI and Database concepts. Good understand of Universe and ability to customize is a must. Should have the ability to build query-using BOXI and also be able to troubleshoot existing queries.


Job Skills : BOXI, Oracle, SQL Server
Job Function : Technical Support
Industry : IT Enabled Services (ITES)
Role : Technical Support Engineer
Job Type : Full Time
Qualification : Any Graduate
Experience : 1 - 3(Yrs)
Telecommute : No
Green job : No
Vacancies : 6

About the company :
Cybernet-SlashSupport (CSS) is a global technology solutions provider to enterprises, consumers & technology companies. Headquartered in San Jose, CA, we employ close to 5,000 professionals and have offices in North America, Europe and Asia, including world-class offshore delivery centers in India. Cybernet-SlashSupport has three centers of excellence:SlashSupport - Center of Excellence (CoE) for Tech Support Cybernet Software - Center of Excellence (CoE) for R&DReadyTestGo - Center of Excellence (CoE) for Independent Verification & Validation Services SlashSupport is CoE for technology support and infrastructure management of enterprise and consumer products, applications and services for Cybernet-SlashSupport. Our expertise spans test automation, testing frameworks, load testing, performance engineering and optimization of various applications and software.ReadyTestGo (RTG) CoE for Testing and Independant Verification & Validation has an impressive track record, helping our clients enhance the quality and performance of their applications /products with over 400 projects completed successfully.

Posted company description :
Kelsa Placement services is the placement division of Kelsa Info Comm Services. Our customers in IT, ITES, Manufacturing, Automobile, Engineering and aviation companies

Apply Link:
http://www.jobsbyref.com/BOXI%2C-Ora...b/152783&tk=AR
or
http://www.jobsbyref.com/apply/JBR-kels-1040&tk=AR

 

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